Quiz 03-19-2025

We send a curated selection of gently used clothing based on your style preferences. When you sign up, you’ll fill out a style quiz to help us adjust your box to match your personal style. We offer the following style options:

Casual

Timeless/Classic

Retro/Vintage

Streetwear

Trendy

Each box will contain items that fit your selected style, such as tops, bottoms, and dresses, and we’ll adjust the selection to suit your unique preferences. You can also submit pictures of your current style or outfits to help us understand your taste even better.

You’ll find clothing from popular brands like Urban Outfitters, Zara, Banana Republic, Madewell, and more.

Our clothes are sourced from two main places:

Community Donations: People like you donate gently used clothes, giving them a second life.

Helpsy Source: We also source high-quality secondhand clothing from a trusted sustainable wholesaler.

When you sign up, you’ll fill out a style quiz where you can select your size, preferred clothing styles (such as casual, vintage, or streetwear), and any other specific preferences. You'll also have the option to submit pictures of your style/outfits.

We do not offer exchanges or refunds for items you may not like. However, if you wish to return items, we provide a prepaid shipping label for easy returns. Simply send back any items you don’t want, and we’ll take care of the rest! Additionally, we encourage you to leave feedback about your box so we can make adjustments to better match your style in future deliveries.

No, the clothing in our boxes is not pre-washed. Based on feedback from our customers, we’ve found that most people don’t mind receiving unwashed secondhand clothing. Skipping this step helps us keep costs lower, making sustainable fashion more affordable. Don’t worry—there are no major stains or dirt on the items, and everything is carefully inspected to ensure it’s in good condition before it’s sent to you.

While we strive to send items in good, wearable condition, if you receive an item that is significantly damaged or unwearable, please contact us. We’ll do our best to resolve the issue and ensure you’re happy with your box.

Including clothing from fast fashion brands helps reduce waste. These items are often discarded after being worn only a few times and contribute to the textile waste problem. By keeping these clothes in circulation, we reduce their impact and prevent them from ending up in landfills.

We accept gently used clothing that’s in wearable condition. Please make sure to pre-wash items before sending them to us. We only ask that you donate items you think others would love to wear! Keep in mind:

We do not accept:

Undergarments

Socks

Swimwear

Torn or heavily damaged clothing

Items with strong odors (e.g., smoke or pet smells)

Stained items that can’t be cleaned

Excessively hairy clothing (we do our best to remove pet hair, but if it’s too much, it may not be usable)

Shoes

Hats and accessories (unless stated otherwise)

You can donate your items by placing them in the box you receive and sending it back to us using the prepaid shipping label we provide.